Earn Cash Back for signing up for Microsoft CRM Online!
Microsoft Announces Cloud Easy, a new subsidy for CRM Online and other cloud based applications that are part of Office 365. If you sign up for Microsoft Dynamics CRM Online or Office 365 between July...
View ArticleKeep your marketing lists up to date in Microsoft CRM
Microsoft Dynamics CRM has excellent marketing features including marketing lists. Marketing lists are groups of leads or contacts grouped together for specific marketing purposes. For example if you...
View ArticleInfor ERP and Microsoft Dynamics CRM –" Better Together"
Webinar: September 25th, 2012, 1:00PM – 2:30PM EDT To register, please email Lisa Visconti. David J. Buggy will discuss how CRM solutions for distribution businesses are deployed and elaborate on the...
View ArticleCan a wholesale distributor really benefit from social media?
Whether we like it or not social networking sites such as Facebook and Twitter are having a tremendous impact on the Wholesale distribution industry. In a recent Business week article it was noted that...
View ArticleWhat’s in Your Sales Pipeline?
5 ways a CRM Can Help Manage Sales and Grow the Bottom-line (part two) In part one of this article I outlined the five ways a CRM solution can assist in managing a sales pipeline. Let’s dig a little...
View ArticleMicrosoft Dynamics CRM updates deliver organizational-wide benefits
Microsoft Dynamics is one of the more popular customer relationship management tools available, constantly updating to help businesses support their clients’ needs with greater precision. The vendor is...
View ArticleWhy customer satisfaction has to be the distributors number one priority
Forrester research has announced that we have entered a new era that they call the age of the customer. While many distributors may say that they are customer centric or that the customer is always...
View ArticleWholesale distributors need to up their customer service levels
Wholesale distributors are not flush with the resources to match companies such as Amazon in terms of pricing their items. It is nice in theory to remain competitive on this front, but just not...
View ArticleWhere is The ROI Part 2
In my last post I referred to a study done by Forrester research. The study dealt with three major areas that a CRM solution addresses; sales, marketing and customer service. The study showed where the...
View ArticleHow distributors can make their sales numbers
Microsoft Dynamics CRM allows sales reps to always be ready for client meetings. In a recent research study conducted by the Sales Executive Council, it was noted that customers complete 69% of the...
View ArticleDistributors face competitive disadvantage in stagnation
Distributors today face significant competition from not only large entities such as Amazon, but also from distributors of their own size. Amazon may offer better pricing for the popular items, while...
View ArticleInformation is King
Data visibility can improve many functions. This is what CRM aims to deliver. In the real Estate world the phrase goes like this “location, location, location”. In business today it’s more like...
View ArticleLearn the tricks of the trade at this year’s Microsoft Dynamics CRM User...
If your organization is a currently using or considering implementing Microsoft Dynamics CRM, we invite you to attend Microsoft Dynamics CRM User Group Conference, which begins October 14 and lasts...
View ArticleEffectively Manage a Sales Person’s Time with Microsoft Dynamics CRM
Cloud, mobile and CRM solutions support sales staff anywhere, anytime. In today’s connected world, we as sales people are pulled in many different directions and asked to do many different things that...
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